Guides
Clear and comprehensive guidance on how to improve customer retention and reduce churn.
Case study
Case studies from SaaS companies that have transformed their retention strategies and reduced churn.
Playbooks
Action plans and ready-to-use templates to identify risks and take swift action.
Tutorials
All the resources you need to get up and running with ChurnGuard quickly.
Recent Publications
Check out our latest publications to help you effectively retain your customers.
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What will the average churn rate be for SaaS companies in 2026?
Your monthly churn rate is 5%. Is that disastrous, normal, or excellent? Without a point of comparison, this metric is meaningless, because the average churn rate for a SaaS company depends on…
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How to reduce churn in 2026? 5 key strategies
Every month, you invest in customer acquisition: advertising, cold emails, demos… But meanwhile, some of your customers are quietly leaving, and your profits are stagnating. This is the issue of churn. By…
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Setting up ChurnGuard: Getting started Guide
This guide walks you through the initial setup of ChurnGuard step by step, from connecting your first tools to customizing your churn signals. ⏱ Estimated time: A few minutes to 15 minutes,…
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How to re-engage inactive customers? 4 email templates to use
Between 20% and 50% of your SaaS customers are no longer logging in. They haven’t canceled their subscriptions; they’ve simply stopped using your product. And with every day that passes without a…
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SaaS email templates for failed payments: 5 ready-to-use templates
Every month, customers leave you without really wanting to. Their card has expired, a payment was declined, or an account has been frozen. None of this has anything to do with your…